'Never reply to unexpected emails'

As part of my job I've recently had to take an online training course on data privacy and security. The section 'Best practices for combating pretexting and phishing attempts' contained this useful piece of advice:

Never reply to unexpected emails

Many of the work-related emails I receive, particularly those from our customers or users, are "unexpected". If I never replied to them, my data would be safe but my job wouldn't...

1 comment:

Linda said...

Aren't *all* emails to some extent, unexpected?

Short of the sender coming over to you and telling you they'll be sending something, you aren't going to know until it arrives!